Employment Standards Program

The Employment Standards Program provides free legal representation by volunteer lawyers and law students to low-income employees or former employees appearing before the Employment Standards Branch (e.g. vacation pay, termination pay, overtime, statutory holiday pay, etc.).

Contact us by email at esp@accessprobono.ca or by phone at 604.482.3195 ext. 1500. Allow up to 2 business days for a call back, and indicate in your message your name, contact information, and your hearing date if one has been set. 

Legal representation is contingent on eligibility for Access Pro Bono’s services, a merit assessment of the case, and volunteers’ availability. 

Please note that the volunteers answering this line are not lawyers and cannot provide summary legal advice over the phone. For more information about your legal rights, consider the following resources:

  • Employment Standards Act.
  • Employment Standards Regulation.
  • Interpretation Guidelines.
  • Employment Standards Branch Information Officers:
    • Phone:
      • Toll-Free in B.C.: 1.800.663.3316
      • Prince George and Outside B.C.: 250.612.4100
    • Hours of operation: Monday to Friday 8:30 am - 4:30 pm.
  • Access Pro Bono’s Summary Legal Advice Program
    • Phone: 604.878.7400 or 1.877.762.6664
    • Hours of operation: Monday to Friday: 9:00 am – 5 pm.
  • UBC Law Students’ Legal Advice Program
    • Phone: 604.822.5791
    • Hours of operation: Monday to Friday: 9:30 am – 4:30 pm, except during blackout periods


Interested in volunteering? 

Lawyers, articled students, law graduates, and law students interested in joining the ESP can register here or contact us at esp@accessprobono.ca.